Design at scale.
Operational design leadership to align cross-functional teams, build systems that last, and deliver measurable business outcomes.
Case Studies
A New Course for Waterway Logistics
Unified 11 legacy maritime systems into one research-led fleet operations platform, improving critical workflows by 35%.
Read case study →Transforming Project Delivery with AI
Reduced a mid-sized web-product engagement from ~240 to ~105 staff-hours by embedding AI across delivery while preserving human review and quality control.
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A Lifeline for the IVF Journey
Led product strategy and UX direction for a funding-critical IVF support proof of concept, delivering 200+ prototype screens in 45 days.
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An Enterprise Design System for Global Scale
Scaled a governed design system across 800+ digital properties, reducing production time by 40% and lowering delivery costs by 50%+.
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Operationalizing Accessibility: Reducing Defects by 18% Across the Enterprise
Transformed fragmented accessibility efforts into a scalable governance model, reducing defects 18%.
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A Unified Digital Ecosystem
Modernized 70+ disconnected insurance websites into a shared design system, cutting costs 20%.
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15+ years building the operational foundation for design at scale.
I am a DesignOps and Product leader who architects the operational infrastructure required to turn design into a predictable, enterprise-grade asset. With 15+ years of experience, I specialize in building the systems, governance, and delivery pipelines that allow high-performing teams to ship at speed without compromising quality or compliance.
What I deliver:
- Operational Infrastructure: Scaled design systems for 800+ digital properties, cutting production time by 40%.
- Automated Governance: Embedded WCAG 2.2 standards and AI-powered audit workflows into the delivery pipeline, reducing post-launch defects by 18%.
- AI as a Force Multiplier: Developed the Team Capability Engine (TCE) and AI-enhanced workflows to automate documentation and governance, accelerating delivery by 60%.
- Strategic De-risking: I use qualitative and quantitative diagnostics to identify operational friction, often saving $900k+ in unnecessary build costs before a single line of code is written.
I lead cross-functional teams not just to "design," but to build sustainable, inclusive platforms that align UX strategy with measurable business outcomes.
Areas of Expertise
Design Systems & Design Ops
Architecting and scaling design systems across enterprise organizations — building the shared infrastructure that reduces redundancy, speeds delivery, and raises quality at scale.
Design Leadership
Leading cross-functional design teams through ambiguity — setting strategy, building culture, communicating vision to executives, and developing the next generation of design talent.
Accessibility Programs
Building governance-level accessibility programs that embed inclusion into the design and development lifecycle — not as an afterthought, but as a contractual and cultural standard.
Emerging Tech & AI Integration
Operationalizing AI within the design delivery pipeline. I build AI-enhanced workflows that automate governance and documentation, turning GenAI into a measurable force multiplier that maintains enterprise-grade compliance at scale.
Let's work
together.
Available for senior UX leadership roles, consulting engagements, speaking opportunities, and advisory work.
Or reach me directly at +1.615.866.2369 or pavel@ux.business