Design at scale.
I help organizations improve customer outcomes by turning product design, research, and design operations into a measurable business capability.
Case Studies
A New Course for Waterway Logistics
Led product strategy and field research for a fleet platform that brought 11 disconnected systems together and made key workflows 35% faster.
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Designing a Governed Knowledge Layer for AI
Shaped the product strategy and designed a governed knowledge layer, validated through a limited pilot, that gave approved AI workflows reusable access to source-grounded company knowledge.
Read case study →Transforming Project Delivery with AI
Designed an AI-supported delivery workflow that reduced effort from about 240 to 105 staff-hours while keeping people responsible for every final decision.
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An Enterprise Design System for Global Scale
Led the strategy, structure, and governance of a design system used across 800+ digital properties, cutting production time by 40% and delivery costs by more than half.
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De-Risking Project Delivery Through Team Capability
How I turned years of manual team-staffing work into a research-backed 0→1 product that helps leaders expose capability gaps, build stronger project teams with AI, and address execution risk before delivery begins.
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A Unified Digital Ecosystem
Led the move from 70+ disconnected sites to a shared design system and a better way of working, reducing department costs by 20%.
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15+ years making design work at scale.
I’m a hands-on UX and product design leader. I help teams understand complex problems, make clear product decisions, and deliver better work.
I lead teams, but I stay close to the work—research, product strategy, prototypes, design reviews, and key UX decisions.
What I deliver:
- Design systems at scale: Led a design system used across 800+ digital properties, cutting production time by 40% and delivery costs by more than half.
- Accessibility programs and governance: Built a global program that added accessibility requirements and governance to contracts, approval steps, training, and reporting, reducing defects by 18% in six months.
- AI-supported delivery: Designed a workflow that reduced effort by about 56% while people remained responsible for final decisions.
- Better product decisions: Used service design to show that 42 of 45 client issues were operational, helping the client avoid an unnecessary $900k+ software build.
Areas of Expertise
Product and Design Leadership
Leading teams while staying close to research, product strategy, prototypes, design reviews, and key UX decisions.
Design Systems and DesignOps
Building shared components, standards, and ways of working that help teams deliver consistent products faster.
Accessibility Programs
Building accessibility into contracts, reviews, training, tools, and reporting so teams catch problems earlier.
AI-Supported Delivery
Using AI to speed up research, drafting, prototyping, and documentation while people stay responsible for final decisions.
Let’s work
together.
Open to senior UX and product design leadership roles, especially work involving complex products, design systems, or accessibility.
Email me at pavel@ux.business or send a message below.
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